Privacy Policy

1. Introduction

NightPanel ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (nightpanel.app), Chrome Extension, and cloud services (collectively, the "Service").

2. Information We Collect

Account Information: When you create an account, we collect your email address, name, and password (hashed). If you sign in via Google or GitHub OAuth, we receive your name, email, and profile picture.

Monitoring Data: We store monitor configurations, check results (status codes, response times, error messages), and historical data as defined by your plan's retention period.

Usage Data: We collect anonymized analytics about how you use the Service, including pages visited, features used, and browser type.

Payment Data: Payment processing is handled by Paddle. We do not store credit card numbers. We receive subscription status, plan type, and billing email from Paddle.

3. How We Use Your Information

• To provide and maintain the Service
• To process your subscription and payments
• To send you monitoring alerts and notifications
• To improve the Service based on usage patterns
• To respond to support requests
• To comply with legal obligations

4. Data Sharing

We do not sell your data. We share information only with:

• Paddle: Payment processing
• Infrastructure Providers: Hosting and database services (Railway, Vercel)
• Analytics: Anonymized usage data (Vercel Analytics)

5. Data Retention

Monitoring data is retained according to your plan's history retention period (7 days to 1 year). Account data is retained for the duration of your account. You can request deletion of your account and all associated data at any time.

6. Your Rights (GDPR)

If you are in the EEA, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@nightpanel.app.

7. Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, secure password hashing (bcrypt), and regular security audits.

8. Cookies

We use essential cookies for authentication and session management. Analytics cookies are anonymized and do not track individual users across sites.

9. Contact

For privacy-related inquiries, contact us at privacy@nightpanel.app.